Knowledge Base
How can we help?
"Your complete guide to mastering the KonPadel platform."
Browse by Category
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Venues
Finding courts, verifying prices, and sharing venue info.
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Equipment
Racket specs, shoe comparisons, and where to buy gear.
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Account
Managing favorites, search history, and profile settings.
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Support
Technical issues, data corrections, and partnership requests.
Frequently Asked Questions
Quick answers to the most common inquiries from our community.
Navigate to our Venues directory. On any venue card, you will see an 'Add to Compare' button. Once you've added 2-4 items, click the 'Compare Now' button on the floating bar at the bottom to see them side-by-side with professional highlights.
Our data is updated weekly via our crawling engine. While we strive for 99% accuracy, prices can vary during peak hours or holidays. We recommend clicking the 'View Details' button to see more granular pricing and booking options.
Yes! If you are logged in, your comparisons are saved permanently to your profile. For guest users, comparisons are saved in your browser locally for up to 30 days. You can also generate a secure 'Share Link' to send your comparison to friends or social media.
We are always expanding our database! Please use the 'Partnership Inquiry' option on our Contact Us page. Our team usually reviews and adds new legitimate venues within 48-72 hours after verification.
Our Gear Comparison tool allows you to analyze technical specs like weight, balance, material, and price range for rackets, shoes, and bags from all major brands available in Indonesia.
Still need assistance?
Our human support team is standing by to help with technical issues or partnership requests.